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FAQ

We've shared some of our most frequently asked questions to help you out!

Do you only develop websites in Surrey?

No. Whilst we are based in Surrey, we will build you a website wherever you are – not only in the U.K. – but also in France as well.

We advertise locally, so you know that we are just around the corner if and when you need to see us in person. As well as this, we believe important to build a relationship with people we work with.

Can you work on my website, if it has been developed by another company?

We can take over the work of any other web designers. However, if the site is not properly developed, we might have to start from scratch.

How long will it take to develop my website?

Depending on the size and complexity of your website, it can take between two and eight weeks.

I don’t have a logo, can you help?

Of course, we can create a logo for you if you don’t have one. Here are some examples of logos we have created for our clients.

You can view some of the logos we created here.

 

Are you able to develop specific functionalities for my website?

We can indeed! We are able to adapt to any of your requests.

What if we don’t like the design?

You will. We provide 100% satisfaction guaranteed. We will work until we achieve the design you desire.

Will I own my domain name and website?

Yes. Both the domain name and website belong to you.

How much do you charge for a website?

Websites vary not just in terms of sizes and functionality, but also with the amount of help you want from us etc.… The question cannot be answered without discussion. Websites are tailored to the owner and their audience needs. We don’t offer ‘off the shelf’ websites.

It is an urgent job. Can you build it fast?

We certainly can work the extra hours for a quick turnaround.

Will my website work on mobile devices?

Absolutely. Your website will look great on mobile devices. We don’t charge extra for this. It comes as standard.

Do you provide photos that will illustrate my website?

We can provide you with images from our library. However, we strongly advise you to call on a professional photographer for quality visuals. The photographer will highlight your products (or services), and you will have visuals not only for your site but also for your other communication media (brochures, leaflets, etc.). We can put you in touch with talented photographers.

Is there a monthly payment, or subscription?

Once your website is online, it is yours, and there is no recurring payment unless you decide to take up a maintenance contract.

Will my site be compatible with all internet browsers?

We will check that your website is compatible with the latest versions of all Internet browsers, including Internet Explorer, Firefox, Google Chrome, Safari, etc.

Why do you ask for my budget?

Because it allows us to tailor our services to fit your needs. We try and work within your budget and give you the best service possible within those parameters.

Do you charge for training?

We don’t. Using WordPress as a content management system means that you will merely need an overview, and maybe some support while getting used to it. It is easy to use.

Will I be able to update my website by myself once it is finished?

Yes. We use WordPress to build your website. WordPress is a user-friendly content management system. We will give you a tour and support you while you get used to it.

Let’s work together

Are you looking for web designers near Kingston in Surrey? Do please get in touch to discuss your new website design or re-design project, or – if you need help with maintaining your existing website. We won’t push you into buying what you don’t need. We are here for you, and we want to help.