Website maintenance & support
Support
Ongoing support depends on trust
A website may be built in a matter of weeks, but good support develops over time. Familiarity with the website, the business and the people behind it helps make future decisions easier.
Website ownership
without having to do everything yourself
A website needs looking after. So does the business behind it.
Looking after your website
The technical side of things. Keeping the website updated, secure and running as it should.
- Updates
- Backups
- Security
- Monitoring
- Technical fixes
- Minor updates
Helping your business evolve
Keeping a website updated and running smoothly is one thing. Understanding how people use it, what they’re looking for and where improvements could be made is another.
That’s where Online Consultancy comes in. Through research and analysis, I identify problems, investigate opportunities and recommend ways to help your business grow and improve.
Further reading
Two real incidents show why a hacked website does not always look hacked—and why restoring the homepage may not solve the whole problem.
Website maintenance can look as simple as pressing an update button. Here’s what looking after a WordPress website actually involves.
Working locally
Many support and maintenance clients are based in Kingston upon Thames, Surbiton and the surrounding area. Working locally makes it easier to build relationships over time and develop a better understanding of the businesses behind each website.