Consistency builds your brand. Inconsistency damages it.

I wrote about brand consistency back in 2018. Eight years later, I seem to notice the problem even more. A business gets a new website and logo. The colours, fonts, images and general style have all been worked out. Then you look at their newsletter, printed material or Instagram account and it’s completely different. I’ve seen this several times recently and I find it really odd. Why spend time and money creating an identity for a business and then not use it? It doesn’t mean the other material is badly designed. That’s actually part of the problem. Canva makes it

Read More »

Is my website optimised for AI?

Clients have started asking whether their websites are optimised for AI. I looked at Google’s latest guidance to find out what it really means for businesses.

Read More »

Google’s Zero Moment of Truth

Before buying something, most of us search online, read reviews and compare our options. In 2011, Google called this the Zero Moment of Truth—but does the idea still matter today?

Read More »